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INFORMATION

Festival Admission 

Free admission for daytime events from 1 PM to 5 PM 

Evening events from 6pm require the purchase of tickets 

Admission to all events are FREE for Indigenous peoples 

Food and Beverage 

Food vendors on-site at Come Toward the Fire Festival are: ​

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The Chan Centre concession will also be available for the duration of the festival. Alcohol sales will begin at 5PM.

Cameras, Phones & Recording Equipment 

Professional photography and videography equipment are strictly prohibited.

 

Please turn your phone to silent with no vibration and reduce your brightness. Recording videos and taking photos on your cell phone may or may not be permitted depending on the performance. As a general rule of thumb, classical music concerts do not permit cell phone use. Please read the pre-show email reminder for confirmation or ask one of our front-of-house staff.

Code of Conduct 

The Chan Centre for the Performing Arts at UBC is committed to ensuring a welcoming and pleasant environment for its patrons, staff, and artists, as outlined in UBC’s Statement for Respectful Environment for Students, Faculty, and Staff.

 

All guests will be treated in a professional and courteous manner by all venue staff. We expect all guests to treat artists, patrons, and venue staff in the same manner by adhering to the following Code of Conduct at all our events.

 

Guests must refrain from:

    • demeaning, discriminatory, or harassing behavior and speech

    • smoking within our facilities, including E-cigarettes and vaping

    • displaying violent behaviour

    • excessive consumption of alcohol

    • bringing prohibited items (see below)

 

We reserve the right to remove any patron from our premises should they fail to adhere to our Code of Conduct and the provisions within UBC’s Statement for Respectful Environment for Students, Faculty, and Staff.

 

As the Statement affirms, “The best possible environment for working, learning and living is one in which respect, civility, diversity, opportunity and inclusion are valued.” We are committed to upholding these values to ensure a positive experience for all.

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